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Understand Your Account Terms at 7ppp

Access to 7ppp and its services depends on your local law and eligible regions — read these terms before you open an account.

Account EligibilityWallet & Payment TermsData HandlingUser RightsContact Paths
7ppp Understand Your Account Terms at 7ppp
REACH OUR TEAM

Contact Us About Legal or Account Queries

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, our support team handles legal and account queries through the channels below. For wallet-related disputes involving bKash, Nagad, or Rocket, have your transaction reference ready before you reach out — it speeds up the review significantly.

Team online

Live Chat

Open the chat widget from any page on 7ppp — our team responds to legal and account queries during operating hours.

Email Support

Send detailed legal queries or data requests to our support address listed in your account settings under Help & Contact.

Account Help Centre

The Help Centre at 7ppp covers account suspension, wallet verification steps, and how to submit a formal dispute.

HOW WE HANDLE DATA

Security, Retention and Your Account Rights

We hold only the account data needed to operate your wallet, verify your identity, and process transactions through bKash, Nagad, or Rocket. You can request a summary of what we hold, ask us to correct inaccurate details, or close your account at any time through the Account Settings page. Data is retained for the period required by applicable financial and legal obligations — after that window closes, personal data is deleted or anonymised.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests — the OTP goes to the mobile number you registered with.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the mobile lobby is used — you can manage these in browser settings.

Data Requests

To request, correct, or delete your personal data, contact support via live chat or email with your registered mobile number as verification.

Retention Period

Transaction records linked to bKash, Nagad, or Rocket payments are kept for the period required by applicable financial regulations, then removed.

Common Questions About Your Rights and Our Terms

These are the questions we get most often about account terms, data, and eligibility. If yours isn't here, reach out via live chat from 7ppp.

Access depends on your local law and eligible region. Check whether online account services of this kind are permitted under the laws that apply to you before registering.

We record the wallet number used for each deposit to match it against your withdrawal request. We do not store your bKash or Nagad PIN — that stays with your wallet app.

Contact support via live chat or email with your registered mobile number. We'll confirm your identity and send a summary of the data we hold on your account.

Yes. Submit a deletion request through support. We'll close the account and remove personal data outside the retention window required by financial regulations.

Close your account and contact support before the revised terms take effect. Continued use of your account after the effective date means you accept the updated terms.

Contact us via live chat with your bKash, Nagad, or Rocket transaction reference. Our team reviews wallet disputes and responds with a status update through the same channel.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.